At PublisherCraft, your privacy is a cornerstone of our partnership. This policy outlines how we collect, use, and protect your data when you visit publishercraft.com, purchase books, courses, or engage our publishing services.
1. Information We Collect
We collect information to provide a seamless book publishing ecosystem. This includes:
Contact Data: Name and email address when you subscribe to our blog, contact us for a quote, or enroll in a course.
Project Data: Manuscripts, book outlines, and author bios provided for writing, editing, formatting, or publishing services.
Financial Data: Payment details processed through secure third-party gateways (e.g., Stripe, PayPal) or Escrow.com. We do not store your full credit card information on our servers.
Technical Data: IP addresses, browser types, and cookies collected automatically via our hosting provider and Cloudflare integration.
2. How We Use Your Information
We process your data based on three legal foundations:
Contractual Necessity: To deliver your intended writing, design, publishing, or website setup services.
Legitimate Interest: To send you blog updates, course materials, or information about new book releases.
Legal Compliance: To maintain records for tax and legal purposes.
3. Cookies and Affiliate Tracking
PublisherCraft uses cookies to enhance your experience and support our affiliate marketing efforts:
Analytics: We use tools like Google Analytics to see which blog posts are most helpful to authors.
Affiliate Links: If you click an affiliate link on our site (e.g., for hosting or publishing tools), a “tracking cookie” may be placed on your device to ensure we receive credit for the referral. These cookies are governed by the respective third party’s privacy policy.
4. Data Sharing & Third Parties
We never sell your personal data. We only share information with trusted partners essential to our operations:
Escrow.com: For secure processing of service fees over $500.
Hosting & Security: Hosting service provider and Cloudflare (CDN/Security) process technical data to keep the site fast and safe.
Publishing Platforms: If you hire us for “Self-publishing guidance,” we may assist you in navigating platforms like Amazon KDP, Lulu, or IngramSpark, which have their own privacy protocols.
5. Data Security & Retention
Security: We use SSL encryption (via Cloudflare) to protect data in transit. Manuscripts and confidential project files are stored in secure, password-protected environments.
Retention: We keep project-related data (like your formatted book files) for the duration of our contract and for a reasonable period thereafter to provide you with backups if needed. You may request deletion at any time.
6. Your Rights (GDPR & CCPA Compliance)
Depending on your location, you have the following rights:
Access & Portability: Request a copy of the data we hold about you.
Correction & Deletion: Ask us to update or “forget” your personal information.
Opt-Out: Unsubscribe from our marketing emails or blog updates at any time via the “Unsubscribe” link.
7. Children’s Privacy
Our services are intended for adult authors and professionals. We do not knowingly collect information from children under the age of 13 (or 16 in the EU).
8. Contact Us
For any privacy-related questions or to exercise your data rights, please reach out to:
Email: [email protected]